Legal
Grievance Redressal
Not yet published. The final text is pending completion of the registered entity details and legal review. The summary below reflects how the product actually behaves today.
[PLACEHOLDER: full Grievance Redressal text, synced from docs/legal/PRIVACY_POLICY.md section 16]
In plain language
- Write to the Grievance Officer named below with your account email and a description of the issue.
- We acknowledge grievances promptly and aim to resolve them within the timelines required by applicable rules.
- If you are not satisfied with our response, you may escalate to the Data Protection Board of India after exhausting this process.
- Security issues can be reported directly to the security contact rather than through this route.
Data Fiduciary: Satkham Robotics & AI LLP, LLPIN ACZ-0279, registered office 39/1179 Aswathy, Valathungal PO, Eravipuram, Kollam-691011, Kerala, India.
Grievance Officer: [PLACEHOLDER: grievance officer name], [PLACEHOLDER: grievance officer email], [PLACEHOLDER: grievance officer phone].